GDPR
DATE OF LAST REVISION: NOVEMBER 13, 2022
If you contact us via our live chat system (‘Live Chat’) on our website, any information that you put into the chat window, such as name, and email address, is collected to allow us to communicate with you as you have requested by engaging in the live chat system.
Pages and articles on this website may encompass embedded content material (e.g., videos, photographs, articles, and so forth.). Embedded content material from different websites behaves in the specific same way as though the visitor has visited the other website.
If you fill out one of our contact forms, any information you enter in the contact form, such as a name or an email address, is collected to allow us to contact you in response to your contact form.
When you complete one of our payment forms, any information you enter in the checkout form is collected to allow us to process your order and contact you in response to your order.
Like many websites, we use “cookies” to collect information. A cookie is a string of information that a website stores on a user’s computer, and that the user’s browser provides to the website each time the visitor returns. It is for record-keeping purposes.
We use two types of cookies.
First, we utilize persistent cookies to save your registration ID and login password for future logins to the Site and to track your compliance with our marketplace policies.
Second, we utilize session ID cookies to enable certain features of the Site, to better understand how you interact with the Site, and to monitor aggregate usage by DrawMyWeb Users and web traffic routing on the Site.
Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Site and Service and then close your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. See the guidance below.
If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionality of the Service. When you visit our website, our servers automatically record information that your browser sends whenever you visit the website. We use cookies to collect log data.
Third-party cookies: We use third-party services to analyze the use of our site for statistical purposes and to deliver specific functionality that we need to operate as a business. Such services, and related cookies, are for the following tools:
- Google Analytics, MixPanel, and Segment (To measure website usage, so that we can understand trends and performance, and improve how we’re operating)
- Typeform (To receive feedback and gather data about the project)
- Intercom (To allow website visitors to easily communicate with our Support team)
We may also use advertising-related cookies to understand the performance of our advertising activity.
Guidance in removing cookies from your browser can be found at https://www.aboutcookies.org and you may always contact us at support@drawmyweb.com for further information.
You can ask us not to use your data for marketing. You can do this by contacting us at any time at support@drawmyweb.com.
If you are an EU / EEA citizen and have an account on our site (“Draw My Web”) or have left a comment, you can request access to the exported personal data file we hold about you, including any data you have provided to us. You may also request that we delete any personal information about you. This does not include any data we are obligated to keep for administrative, legal, or security purposes.
If you are an EU / EEA citizen and have website maintenance with us, you can request access to the exported personal data file, including any data you have provided to us. You may also request that we delete any personal information about you. This does not include any data we are obligated to keep for administrative, legal, or security purposes.
When you complete a purchase on our website, our system will automatically create an account for you to store your order data and create your subscription. This account information is stored permanently to allow us to keep accurate records of any data we are obligated to keep for administrative, legal, or security purposes.
When you fill out one of our contact forms, your data is stored on our website permanently.
When you fill out one of our feedback or survey forms, your data is stored at Typeform.com for 90 days.
When you sign up for our mailing list, your data is stored at Mailchimp.com permanently, until that data is deemed obsolete or until you unsubscribe to our newsletter or are no longer required to contact you per our mailing list procedures.
We use two-factor authentication for our systems/websites where we store any sensitive data such as passwords. This helps us protect your information against unauthorized access by requiring more than just a username and password to access that information. And we have effective website security management systems and procedures in place that prevent unauthorized access to website processes and records.
The third-party services we use to store data are equipped to monitor unauthorized access and share any known system violations with us. These third-party services include Intercom.com, Mailchimp.com, Stripe.com, PayPal.com, 2checkout.com, and Google.com. Additionally, if, at any time, DrawMyWeb detects a data breach by one of the third-party companies listed above, or through our measures, we will immediately contact all parties involved and take immediate action per the rules and regulations of the authoritarian authority.
If you have any questions about our GDPR policy or need more details, please contact us by email at support@drawmyweb.com. Please ensure that your query is clear, particularly if it is a request for information about the data, we hold about you.